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Service Policy of GDT Agency

I. Introduction to Service Policy

GDT Agency’s Service Policy is designed to ensure quality and provide reputable services to our customers. We are committed to delivering effective and high-quality marketing solutions while maintaining the security and confidentiality of information on our website.

II. Fees and Service Limits

Account Opening Fee: $10/account
When using our services, there will be a small account opening fee of $10 for each registered account.

Maximum 5 Accounts/1 Domain/Registration
To ensure fairness and efficiency in account usage, we limit a maximum of 5 accounts per domain for each registration.

III. Advertising and Service Costs

For Trademark (TM) or Transport, Food, Pharmaceuticals, and Healthcare Products such as medicines, Nutritional Supplements, and physiological products,…
We provide advertising and service costs based on the customer’s budget. Specifically, the service cost will be applied according to the following budget levels:

Budget Interest Rate
$10,000 to $25,000/month 6%
$25,000 to $50,000/month 5%
$50,000 to $100,000/month 4,5%
$100,000 to $250,000/month 4%
Over $250,000/month 3,5%
Over $500,000/month 3%

Account Management Fee if Minimum Expenditure is not met ($5,000/Total Usage Time)
In case the customer does not meet the minimum expenditure of $5,000 for the total service usage time from the account opening date to the contract termination date, we will charge an account management fee of $200.

IV. Foreign Exchange Rates

Foreign exchange rates are determined by GDT Agency.

We will provide and update the foreign exchange rates weekly to assist customers in understanding and facilitating service payments.

Topup Time

Topup time is expected from 8:00 AM to 5:00 PM from Monday to Friday each week. After topping up, the funds will be deposited into the customer’s account within approximately 2 – 4 hours. If topping up after business hours from Monday to Friday, the funds will be deposited into the account the following morning. If topping up on Saturday or Sunday, the funds will be deposited into the account on Monday at the latest.

V. Incidental Support Services

In addition to the main advertising services, we provide additional incidental support services when customers require assistance in initial setup. Customers only need to pay according to the fee schedule of the third-party service provider for using these services.

VI. Payment Methods

We will send the advertising budget and corresponding service fees to the customer for each instance. Additionally, we will calculate a reasonable fee for foreign exchange conversion each week for each topup of the advertising budget, not exceeding 2%.

Through the bank: The USD conversion rate (including foreign exchange conversion fees and bank transfer fees) will be updated and notified during the service usage period.
VIA PAYONEER: Service fee + 0.5% bank transfer fee.

VII. Payment Term

The payment term for recurring services will be specified and notified to the customer on each service provision.

VIII. Financial Data Management

We implement security measures to ensure the safety and security of financial information and customer data during the payment process.

IX. Terms and Conditions

General service regulations apply to all customers. In case of any violations related to the service terms, we will handle them in a fair and reasonable manner.

X. Contact and Support

For more information about our services and any inquiries, customers can visit:

Or contact us through the provided contact information on the website. We will assist customers with any matters related to our services.

GDT Agency Contact Information

Hotline: +84 352 368 898
Email: agencygdt@gmail.com
Working hours: Monday to Saturday (Morning: 8:00 AM – 12:00 PM, Afternoon: 1:30 PM – 5:30 PM)
Facebook: https://www.facebook.com/gdtagency/
Address: Floor 3, Building C, Golden Land Apartment, 275 Nguyen Trai Street, Thanh Xuan Trung Ward, Thanh Xuan District, Hanoi 10000

GDT Agency Contact Information

Hotline: +84 352 368 898

Email: agencygdt@gmail.com

Facebookhttps://www.facebook.com/gdtagency/

Address: 3rd Floor, Building C, Golden Land Apartment, 275 Nguyen Trai Street, Thanh Xuan Trung, Thanh Xuan, Hanoi, Vietnam 10000.

Working Hours: Monday to Saturday (Morning: 8:00 AM – 12:00 PM, Afternoon: 1:30 PM – 5:30 PM)

Henry Duy
Henry Duy

Mr. Henry Duy is the CEO of GDT Agency (7 years of experience in the marketing, specifically in paid advertising). He has expertise in managing and optimizing numerous high-budget paid advertising campaigns for businesses.