Troubleshoot Facebook Ads Manager Not Loading With Some Simple Ways

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Author Henry Duy
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10m reading

Hey advertisers! If your Facebook Ads Manager not loading, this aricle is for you. I will analyze the reasons and solutions for this situation below. If you encounter this unpleasant condition and it takes you too much time, don’t rush it. Please calm down and focus on my content. So take a look at this article right now, advertisers!

facebook ads manager not loading
Troubleshoot Facebook Ads Manager Not Loading With Some Simple Ways

Why Is My Facebook Ads Manager Not Loading?

First, I will summarize all the main reasons leading to this situation. You need to clearly understand these causes before trying to fix the problem. So pay attention.

Your Internet connection is having problems

Often the phrase ‘not loading’ is often accompanied by some transmission and internet connection errors. This is also one of the causes of Facebook Ads manager not loading.

check internet connection
Check internet connection

When the internet has unexpected problems, not only will Facebook Ads Manager not load, other features will also be affected. You also cannot access other features like Audience Insight, Ad Library, Business Suite, etc.

Plugin/Extension is broken

You may be using some useful tools to measure and optimize Facebook Ads. However, in some rare cases, these tools can disrupt your Meta Ads Manager.

plugin extension is broken
Plugin/Extension is broken

These tools will have important updates to add new features. Or you’ve simply exhausted its free subscription. And as a result, it disrupts Facebook Ads Manager.

Facebook is having a system error

Sometimes Facebook will also function incorrectly and cause the Facebook Ads Manager not loading situation to occur. Quite surprising because if you get into this situation, it will be quite difficult to overcome.

facebook is having a system error
Facebook is having a system error

Typically, Facebook releases a few feature updates to its advertising management system. It can be a small or major update. 

For small updates, it only takes a few minutes to an hour for you to be able to use Meta Ads Manager as usual.

However, if it’s a major update, you’ll have to wait quite a while to get it working again. Usually about 1 hour to several hours.

The browser version is out of date

Which browser are you using? Chrome or Opera? Microsoft Edge or Firefox? No matter which option it is, this can be one of the causes. If it has not been updated, there is a high chance it will interrupt your ad running process. And leads to Facebook Ads Manager not loading error.

Your browser to access Facebook Ads Manager may have some issues. It’s not really serious because it’s just that you haven’t updated it to the latest version. The solution is quite simple and I will mention the troubleshoot below. Please continue to pay attention.

Easy Steps To Troubleshoot Facebook Ads Manager Not Loading

The next content shows you simple ways on how to fix this error. I have also compiled a few specific images for you to follow. It’s quite simple, it is:

Refresh your Meta Ads Manager

It sounds a bit simple, but this is one of the best ways to freshen up everything in Meta Ads Manager.

Meta Ads Manager is just one feature in the large Meta system, and of course it is not outside the possibility that it fails at various times. 

You can reload your Meta Ads Manager page, try F5 or ‘Shift + F5’ a few times to try. If things still do not improve and you are still experiencing ‘not loading’ status. Please continue to follow the solutions below.

Check your internet connection

You need to review your internet connection. Check carefully to see if the network cable or wifi transmitter has any problems. 

check internet connection
Check internet connection

Next, you need to check the connection from your PC or laptop. Try connecting to other wifi networks to double check. Make sure everything is working properly then return to Meta Ads Manager to test.

Update your browser

The steps to update your browser are very simple. I have summarized specific ways to update browsers through the illustration below. These steps include popular browsers today: Google Chrome, Microsoft Edge.

update google chrome
Update Google Chrome
update microsoft edge
Update Microsoft Edge

Check Plugin/Extension again

You need to check all the additional tools you have installed for your browser. Please check and update them in the Google Webstore

If you still can’t fix the errors, I recommend you remove them for a while. You can then return to Meta Ads Manager to check. If you remove it and the error still occurs. Then it is definitely not an error from Plugin/Extension. And you should do the other ways in this article.

Join Facebook Ads Expert Community to read ad news

Normally, Facebook groups with advertising topics will be the place where advertisers discuss all issues of Facebook Ads Manager.

These groups also keep you updated on the latest Ads Manager status. If there is a big update, they will often post to discuss it. You will also know why your Meta Ads Manager is having errors.

join facebook ads expert community to read ad news
Join Facebook Ads expert community to read ad news

If you really feel tired of advertising errors. You can also post a Q&A for them to help you. Everything in Facebook Groups is very clear, transparent, and useful. Take advantage of it properly.

Submit a ticket to Facebook Supporters

Next is an extremely simple way to report an error to Facebook. You can send Facebook a simple complaint. If you’ve tried many ways but still can’t do it, then perhaps this is the best way Facebook can do for you.

submit a ticket to facebook supporters step 1
Submit a ticket to Facebook supporters step 1
Submit a ticket to Facebook supporters step 1
Submit a ticket to Facebook supporters step 2

Please follow my image instructions below. Take a screenshot of the Facebook Ads Manager not loading error and attach it to this complaint. It will take about 30 minutes to 1 hour to wait for Facebook to work. Stay calm and don’t be impatient.

Bottom Line

Facebook Ads Manager not loading is a situation that is not too complicated to handle. No need to be too hasty if this situation occurs. Sometimes waiting is also a way to solve the problem. 

However, if you are bored with waiting for something magical, try my methods above. It won’t disappoint you. Besides, if you have other serious problems, please contact GDT Agency. We are ready to handle all issues from simple to complex related to Facebook Ads.

Good luck and happy advertising!

  • Henry Duy

    Henry Duy is the CEO and Founder of GDT Agency, and is a highly accomplished expert in Digital Marketing in the Philipines, Vietnam and the international market.

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