Welcome to GDT Agency. As one of the leading agencies, we understand that choosing a digital partner for a business or brand is a very important decision because it will be a strategic move that will affect the success of your brand. That is a reason why we designed our service policy to ensure the quality, as well as provide reputable services to our clients.

I. Service Provided

As the pioneer in the industry of agency ad accounts for rent, over the past 5 years, GDT Agency has specialized in providing premium agency ad accounts across Facebook, Google, and TikTok.

Besides, we also provide additional incidental support services, such as assistance in the initial setup when clients need help. Customers only need to cover the cost of the third-party service provider for the use of these services according to the fee schedule.

II. Eligibility

To use our services, you must be at least 18 years old and capable of entering into legally binding agreements.

III. Fees and Service Limits

As part of the account setup process, there will be a small account opening fee for each registered account that will be applied:

• Facebook Account Opening Fee: Free Account Opening Fee (Maximum: 5 Accounts/1 Domain/Registration)
• Google Account Opening Fee: $10/account
• TikTok: Free Account Opening Fee

Minimum Expenditure Requirement:

 If the customer fails to reach a minimum expenditure of $5,000 for the total service usage time from the account opening date to the contract termination date, we will charge a $200 account management fee.

IV. Payment Methods and Processing

In GDT Agency, our payment system is designed to bring flexibility and transparency to all customers. We support several payment methods, foreign exchange rates, and follow a clear top-up schedule for easy funding of accounts and uninterrupted ad supply.

Payment Methods:

Along with the advertising budget, we will also notify the customer about the corresponding service fees for each instance. Moreover, every week for each top-up of the advertising budget, we will calculate a reasonable foreign exchange conversion fee not exceeding 2% of which will be communicated to the customer.

• Bank Transfer: The USD conversion rate (including foreign exchange conversion fees and bank wire fees) will be updated and audibly indicated throughout the service usage period.
• Via PAYONEER: Service fee + 0.5% bank transfer fee.

Foreign Exchange Rate:

We will provide the foreign exchange rates every week and update them to make the customers comfortable in understanding and facilitating the payment of services.

Topup Schedule:

Topup time should be between 8:00 AM and 5:00 PM from Monday to Friday each week. In GDT, your transactions are our priority; therefore, you can enjoy 5-minute funding/withdrawals and round-the-clock support.

• For Facebook Agency Account Topup: The minimum topup is $200/First time/Account 
• For Google Agency Account Topup: The minimum topup is $200/First time/Account
• For TikTok Agency Account Topup: The minimum topup is $100/First time/Account

Keep in mind that if a top-up is done after business hours from Monday to Friday, the money will be credited to the account the next morning. In case of a top-up on Saturday or Sunday, the money will be credited to the account on Monday at the latest.

V. Payment Terms

The payment term for recurring services will be indicated and communicated to the client upon each service delivery.

VI. Financial Data Management

We adopt protective measures that ensure the security of financial information and customer data during the entire transaction process.

VII. Terms and Conditions

General service regulations are applicable to all customers. Clients are responsible for adhering to the terms and conditions of the respective advertising platforms. Any issues with violations related to the service terms will be dealt with by us in a just and a fair way.

VIII. Contact & Support

Though you’re seeking digital solutions, strategic marketing campaigns, or brand development, we are committed to delivering nothing less than effective and high-quality marketing solutions while maintaining the security and confidentiality of information on our website.

By using our services, you acknowledge that you have read, understood, and agreed to these Service Policies.

If you have any questions related to policies or services that we provided, don’t hesitate to contact us through the contact information below:

Hotline: +84 352 368 898
Email: agencygdt@gmail.com
Working hours: Monday to Saturday (Morning: 8:00 AM – 12:00 PM, Afternoon: 1:30 PM – 5:30 PM)
Facebook: https://www.facebook.com/gdtagency/
Address: Floor 3, Building C, Golden Land Apartment, 275 Nguyen Trai Street, Thanh Xuan Trung Ward, Thanh Xuan District, Hanoi 10000