Update

The Update page is where GDT Agency publishes official announcements for clients, partners, and advertisers. It provides 4 types of information: security and scam alerts, policy changes, service updates, and company news. Everything here comes directly from us, which makes it the first place to confirm whether a message, payment request, or notice is genuine.

Security and scam alerts

When individuals impersonate GDT Agency, we publish details: which accounts are fake, how the impersonation works and how to check who you are really talking to. Scammers can copy a logo, a username and even a profile layout, so a familiar name is never proof of authenticity. Read more: GDT Agency Issues Scam Awareness Notice to Advertisers to check the correct contact.

Policy and payment updates

This topic publishes announcements about the rules that govern working with GDT Agency: how you pay and deposit or request a refund are announced here before you need to act on them. Each post explains what changed and what it means for your account and points back to the official pages: Payment Policy, Refund Policy and Terms of Service.

The purpose is to keep you informed about the terms your account operates under, so you can review a change and make decisions with accurate information. The policy pages remain the final reference and this topic tells you when they have changed.

Service and operations updates

This topic covers changes to how we work with clients day-to-day: adjustments to our Facebook, TikTok, and Google agency account services, updates to the top-up process, and changes to support channels. If something in your workflow with GDT Agency changes, the explanation will be published here.

Company announcements

This topic shares news about GDT Agency and our parent company such as milestones, team updates, and office information. The purpose is to give clients and partners a clear, verifiable picture of who stands behind GDT Agency and how the company is developing.